Shipping policy

Shipping

Free US shipping

Next day delivery available. If ordered before 2pm on weekdays

100% money back guarantee. If your pet doesn't like it

Delivered anywhere in the US

Shipping costs

Standard delivery:	3-5 working days FREE
Special delivery:	Next day tracked $7.99
Repeat delivery:	5% OFF + FREE delivery (with standard delivery)

Dispatch & delivery timings

Monday to friday

Orders made Monday to Friday before 2pm each day will be dispatched the same day. Delivery arrival depends on the shipping level you choose (Standard or Next Day).

Weekend deliveries

If you order by 2pm on a Friday and choose next day delivery, you'll receive your order on Saturday.

If you order after 2pm on the Friday, next day delivery will arrive on the Monday.

Orders aren't processed on Saturday or Sunday, and deliveries aren't made on Sundays. Everyone needs their rest, after all!
Any orders placed at the weekend will be processed on Monday.

Backorders

In the event that your order cannot be immediately fulfilled in its entirety, we will ship the items we have in stock and the remaining items will be canceled from your order. You may reorder once they become available again.